A commercial collection agency has only one core business: to recover your money as efficiently and as quickly as possible.  As a business owner, you specialize in your core business, so why would you want to waste your time and your staff’s time and energy trying to accomplish a task that you do not specialize in?  A commercial collection agency has the experience to understand how to handle all of the complex issues that arise when pursuing debts and the expertise to know how to use every available tool and technique to pursue and recover your debt.